(a) All returns must be authorized by Best Buy Industrial Supply in order to insure proper credit and must be requested within 30 days of purchase.
NOTE: All returns are subject to a minimum 15% restocking charge. For returns not due to Best Buy Industrial Supply error, customer is responsible for all transportation fees related to the returned product. To ensure proper credit, each Product return must include the following information:
(b) Products not authorized for return include: Products not in completely resalable condition (including Products with damaged, missing or defaced labeling or packaging)
(c) Each return shipment of hazardous materials must be packed and labelled in accordance with applicable regulations applying to transportation of hazardous materials. Shipping documents must also meet applicable transportation regulations. When necessary, Customer shall include with each return shipment of equipment, a certification from an authorized representative of the company that the equipment was properly decontaminated in accordance with current regulations and other recommended guidelines. The product should be shipped to the indicated service center and the transportation charges prepaid. To ensure prompt handling, the return authorization number should be placed on the outside of the package.